No, we do not charge any additional fees for payment processing. The total amount displayed at checkout is the final price you'll pay for your selected items.

Yes, you have the option to securely store your payment details for faster checkout on future orders, providing convenience and efficiency for your shopping experience.

Our customer support team is available via email at eonessenceprivatelimited@gmail.com or through our website's live chat feature during business hours. We're here to assist you. 

If you forget your password, you can reset it by clicking the "Forgot Password" link on the login page. Follow the instructions to reset your password, and feel free to reach out to us .

Shipping times vary depending on your location and selected shipping method. You can view estimated delivery times during checkout, and reach out to us if you have doubts.

Protecting your privacy is important to us. You can review our privacy policy on our website to learn how we collect, use, as well as safeguard your valuable personal information.

Yes, we're committed to ethical sourcing and sustainable practices. We work closely with our suppliers to ensure fair labor practices and prioritize eco-friendly materials.

If you receive the wrong item or your order is incomplete, please contact our customer support team immediately with your order details and a description of the issue.